Question 1

What materials are used for your 3D-printed products?

Accepted Answer

We primarily use high-quality PLA, and other durable 3D printing materials. Each product description specifies the material used.

Question 2

How long does it take to process and ship an order?

Accepted Answer

Processing time depends on the complexity of the product but typically takes 3-5 days. Shipping times vary based on your location.

Question 3

What should I do if my order arrives damaged?

Accepted Answer

If your order arrives damaged, please contact us within 10 days with photos of the damage. We’ll work with you to resolve the issue.

Question 4

Are your products environmentally friendly?

Accepted Answer

We strive to use eco-friendly materials and sustainable production methods whenever possible.

Question 5

Do you accept returns or exchanges?

Accepted Answer

We only accept returns for defective or damaged items. Custom-made or personalized products are non-refundable unless they arrive damaged.

Question 6

How can I contact customer support?

Accepted Answer

You can reach us at info@cornudesign.com (info@cornudesign.com)for any questions or concerns.

FAQ