Refund Policy

Returns & Refunds

We accept returns only for defective or damaged items within 14 days of delivery.

To initiate a return, contact us with proof of the defect.

Custom or personalized items are non-refundable unless they arrive damaged.

Refund Processing

Refunds are only issued for defective or damaged products upon verification.

Refund requests must be made within 5 days of receiving the item.

If a refund is approved, it will be processed within 14 business days via the original payment method.

Shipping fees are non-refundable.

We do not accept refund requests for change of mind or custom orders.

Intellectual Property - Ownership

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Limitation of Liability - Liability Restrictions

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.

Our liability is limited to the amount paid for the product purchased.

Governing Law - Legal Compliance

These terms are governed by the laws of Germany.

Any disputes shall be resolved through arbitration or local courts.

Changes to Terms - Updates

We reserve the right to update these Terms & Conditions at any time.

Continued use of our Website constitutes acceptance of the revised terms.